If We Cancel
Unforeseen events, illness, inclement weather, or circumstances beyond our control may force us to cancel the event for which you registered and paid. Should this happen, we will give you as much notice as possible and promptly refund your fees.
In this event, we cannot be responsible for travel, hotel, and ancillary expenses incurred, exclusive of our fees. Therefore, we recommend that you take out trip insurance to cover these expenses, much in the same way you would cover a trip to Paris or Rome.
If You Cancel
Fees are non-refundable. However, you may enroll in a future event for a period of one year from the date of your payment, or you may apply the fee toward other workshops, classes, or one-on-one instruction in the same period.
Please note that your privilege to re-register for another event to replace the one you cancelled is a one-time entitlement, and may not be used a second time.
Cancellation of One-on-one Coaching Sessions
If you need to cancel a private one-on-one session, you must call or e-mail us at least 24 hours in advance of the session time unless you have a medical problem.
Prepaid packages are non-refundable after 30 days. The services they cover are redeemable for up to two years.